IvyBet Casino Privacy

At IvyBet Casino, we are dedicated to protecting the personal information you share with us. This IvyBet privacy policy explains what data we collect, why we collect it, and how we keep it safe whenever you visit our platform or use our IvyBet app. By registering for an account, completing an ivy bet login, or downloading the ivybet application, you agree to the practices described below.

Who We Are

Our services are owned and operated by Betable Limited, a company registered in England under number 07080629, with its registered office at Suite 3.05 Colony Jactin House, Hood Street, Manchester, M4 6WX. We hold a licence issued by the UK Gambling Commission under number 23328, and our gaming software is supplied by Grace Media (Gibraltar) Limited under licence 57869. Here at Ivy Bet Casino, we operate exclusively for players located in the United Kingdom and Great Britain, offering our services at ivybet.com and ivycasino.com.

Information We Collect

When you create an account, complete your ivybet login, or make a deposit, we collect the personal details necessary to provide our services and meet our licensing obligations. We at IvyBet gather the following categories of information:

  • We collect your full name, date of birth, residential address, email address and phone number when you register.
  • We record payment details linked to your chosen deposit and withdrawal methods, including Visa and Mastercard debit cards, PayPal, Trustly, MuchBetter, Google Pay, Apple Pay and Pay By Mobile through Fonix.
  • We store identity verification documents submitted during our KYC checks, required before we process any ivybet withdrawal.
  • We log your gaming activity, including games played, stakes placed and any ivybet bonus code or ivy bet bonus code you redeem.
  • We collect technical data such as your IP address, device type and browser information whenever you access our ivybet casino app.
  • We keep records of your communications with our support team, including live chat transcripts and emails.

How We Use Your Information

Our Ivy Bet team uses the information we collect for several essential purposes. We use your data to verify your identity, process deposits and withdrawals, and manage your ivybet casino login securely. We also use your details to send important account updates, respond to enquiries, and notify you about promotions such as our welcome bonus, monthly rewards, or an ivybet no deposit bonus offer where applicable.

At IvyBet Casino, we analyse gameplay data to detect unusual patterns that may indicate problem gambling or fraudulent activity. We are legally required to retain certain records to meet anti-money laundering obligations and to satisfy the conditions of our UK Gambling Commission licence.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience across our site and mobile applications. These cookies allow us to remember your login details, keep you signed in between sessions, and tailor content such as a relevant ivybet promo code offer. You can manage or disable cookies through your browser settings, although doing so may limit certain features of our platform.

Sharing Your Information

We do not sell your personal data to third parties. However, we may share your information with regulators such as the UK Gambling Commission, payment processors that handle your ivybet withdrawal time, identity verification providers, and gaming software suppliers including Grace Media (Gibraltar) Limited. At Ivy Bet, we ensure that any third party handling your data is bound by strict confidentiality and data protection obligations.

Data Security

We employ industry-standard encryption, secure servers and strict access controls to protect the personal and financial information you provide. Our IvyBet systems are regularly reviewed to confirm compliance with UK data protection law, including the General Data Protection Regulation and the Data Protection Act.

Your Rights

You have several rights regarding the personal data we hold about you. We want every player to feel confident that their information is handled responsibly, whether you are checking ivybet reviews before joining or already have an active Ivy Bet account.

  • You may request access to the personal data we hold about you.
  • You may ask us to correct any inaccurate or incomplete information.
  • You may request that we delete your data, subject to our regulatory retention obligations.
  • You may object to certain uses of your data, including direct marketing communications.
  • You may withdraw consent for marketing at any time by updating your account preferences.

To exercise any of these rights, you can contact us at support@ivybet.com. We aim to respond to all requests within the timeframes required by applicable data protection law.

Data Retention

We retain your personal information for as long as necessary to provide our services, comply with our licensing conditions, and meet legal and regulatory requirements. Our IvyBet records connected to your transaction history and any ivybet freebet or ivybet free spins redemption are typically kept for the minimum period required under UK gambling regulations, even after you close your account.

Children's Privacy

Our services are strictly intended for players aged 18 and over. We do not knowingly collect personal information from anyone under this age. If we become aware that a minor has registered an account, we will close it immediately and remove the associated data in line with our responsible gambling commitments.

Changes to This Privacy Policy

We may update this privacy policy from time to time to reflect changes in our practices, technology, or legal obligations. Whenever we make material changes, we will notify you through your registered email address or via a notice on our platform. We encourage you to review this page periodically to stay informed about how we protect your data.

Contact Us

If you have any questions about this policy, how we handle your information, or how to use your ivy bet login securely, our support team is available 24/7 through live chat, or by email at support@ivybet.com, with replies typically provided within 24 hours. We at Ivy Bet Casino remain committed to transparency and to protecting the trust you place in us every time you play.