Our IvyBet Casino Responsible Gaming
At Ivy Bet, we believe that gaming should always stay fun, exciting, and safe. As a UK Gambling Commission licensed operator, we at IvyBet take our duty of care seriously, and we have built a range of tools and resources to help you stay in control while you enjoy our sportsbook, slots, and live casino tables. This page explains exactly what we offer, how our safer gambling tools work, and where you can turn if you ever feel that your play needs support.
Our Commitment to Safer Play
We at Ivy Bet Casino operate under licence number 23328, held by Betable Limited, and our gaming software is supplied by Grace Media (Gibraltar) Limited under a separate UKGC licence. Because we are regulated in Great Britain, we are required to follow strict rules around player protection, and we go beyond the minimum requirements to make sure every visitor to our platform has access to genuine, effective safer gambling controls. Our IvyBet team reviews these tools regularly to keep them simple to use and easy to find in your account settings.
We want every session on our platform to be a positive one. That means we never encourage chasing losses, we never pressure you to deposit more than you plan to, and we always make sure that self-protection tools sit just a few clicks away from your dashboard. Our Ivy Bet account area is designed so you can adjust your limits at any time, day or night, without needing to contact anyone first.
Deposit, Loss, and Wager Limits
One of the most effective ways to stay in control is to decide your budget before you start playing. At IvyBet, we let you set your own daily, weekly, or monthly deposit limits directly from your account. Once a limit is reached, our system automatically blocks further deposits until the period resets, giving you a built-in pause on spending. This applies even when you are claiming one of our IvyBet bonus offers, so your budget always stays protected.
In addition to deposit limits, we at Ivy Bet also offer loss limits and wager limits, so you can control not just how much you put into your account but how much you are willing to risk overall. If you want to lower any of these limits, the change takes effect immediately. If you would like to increase a limit, we apply a short cooling-off period before the new, higher limit becomes active — this small delay is there to protect you from impulsive decisions made in the heat of the moment.
| Limit Type | What It Controls | How to Change It |
|---|---|---|
| Deposit Limit | Maximum amount you can add to your account daily, weekly, or monthly | Lower instantly; increase after a cooling-off period |
| Loss Limit | Maximum net losses allowed over a set period | Lower instantly; increase after a cooling-off period |
| Wager Limit | Maximum total stake placed over a set period | Lower instantly; increase after a cooling-off period |
| Session Reminder | Pop-up reminder showing time spent playing | Set your preferred interval in account settings |
Reality Checks and Session Reminders
Time can pass quickly during an exciting slots session or a live sportsbook event, so at Ivy Bet Casino we provide reality check reminders that pop up at intervals you choose. These reminders show how long you have been playing and give you the option to keep going or log out. We find that this small feature helps many players stay aware of their session length without interrupting the enjoyment of the game.
Our IvyBet platform also displays your recent deposit and betting activity clearly within your account history, so you always have an accurate picture of your spending pattern rather than relying on memory alone.
Take a Break: Time-Out and Self-Exclusion
Sometimes the best decision is simply to step away for a while. We at IvyBet offer a time-out feature that temporarily suspends your account for a period of your choosing, ranging from a short cooling-off day to several weeks. During this time, you will not receive marketing emails or promotional offers from us, and you will not be able to log in or place any bets.
For players who need a longer-term solution, Ivy Bet also provides self-exclusion for periods of six months, one year, or longer, in line with UK Gambling Commission requirements. Self-exclusion is a firm commitment: once activated, we will not allow account reopening before the chosen period ends, even if you contact our support team and ask us to reverse the decision early. This is a deliberate safeguard designed to give you the space you need.
We also fully support GAMSTOP, the UK's national self-exclusion scheme. Registering with GAMSTOP will restrict your access not just to our site but to all UK-licensed gambling operators participating in the scheme, giving you a wider safety net beyond IvyBet Casino alone.
Age Verification and Account Checks
Gambling with us is strictly limited to adults aged 18 and over. As part of our licensing obligations, we at Ivy Bet run identity and age verification checks on every new account, and we may request documents such as proof of ID, address, or payment method at any stage of your relationship with us. This process, sometimes called KYC, usually takes between one and two business days and helps us confirm that our platform is only used by eligible players.
We also monitor account activity for signs that a player may be struggling, such as rapid increases in deposit frequency or repeated attempts to raise limits. If our team notices patterns of concern, we may reach out directly to check in and offer information about the safer gambling tools available on IvyBet.
Recognising the Signs of Problem Gambling
It helps to know what to look out for, both in yourself and in people close to you. Some common warning signs include:
- Spending more time or money on betting than originally planned
- Chasing losses by increasing stakes to try to win back money
- Borrowing money or selling belongings to fund gambling
- Neglecting work, studies, or relationships because of gambling
- Feeling anxious, irritable, or guilty about your betting habits
- Hiding the extent of your gambling from family or friends
If any of these sound familiar, we encourage you to use the limit-setting tools on our Ivy Bet account page right away, or to reach out to one of the independent support organisations listed below.
Independent Support Organisations
Alongside the tools we provide at IvyBet Casino, several independent, confidential organisations in the UK offer free advice and support:
- GamCare – national helpline and live chat support: 0808 8020 133
- BeGambleAware – information, advice, and free support services
- GAMSTOP – national self-exclusion scheme for UK gambling sites
- Gamblers Anonymous UK – peer support meetings across the country
- National Gambling Helpline – free, confidential, available 24/7
We at Ivy Bet Casino work alongside these organisations rather than in competition with them. Reaching out to any of them does not affect your account with us, and our own support team is always happy to point you toward additional resources if you need them.
Simple Tips for Safer Play
- Set a budget before you deposit, and stick to it using our deposit limit tool
- Treat gambling as entertainment, not as a way to make money
- Take regular breaks, especially during longer sessions
- Never gamble to relieve stress, sadness, or other difficult emotions
- Avoid chasing losses by increasing your stakes
- Keep track of time and money spent using our account history feature
How to Adjust Your Safer Gambling Settings
- Log in to your Ivy Bet account via IvyBet login
- Go to your account settings or profile section
- Select "Responsible Gaming" or "Safer Gambling Tools"
- Choose the limit, time-out, or self-exclusion option you need
- Confirm your choice, and our system will apply it immediately
Our Customer Support
If you have any questions about our responsible gaming tools, or if you simply want to talk through your options, our IvyBet support team is available around the clock.
- Live Chat: Available 24/7 directly on our website
- Email: support@ivybet.com
- FAQ: Detailed answers covering account, deposits, and safer gambling settings
FAQ
How do I set a deposit limit on IvyBet?
You can set a daily, weekly, or monthly deposit limit from the responsible gambling section of your account settings. The new limit applies immediately, and you can lower it at any time.
Can I increase my limits after lowering them?
Yes, but at Ivy Bet Casino any increase to a deposit, loss, or wager limit only takes effect after a short cooling-off period, which is designed to prevent impulsive changes.
What happens during a time-out?
Your account is temporarily suspended for the period you choose. You will not be able to log in, place bets, or receive marketing communications from us during this time.
How long does self-exclusion last?
Self-exclusion with Ivy Bet can be set for six months, one year, or longer, in line with UK Gambling Commission rules. The account cannot be reopened early once the exclusion is confirmed.
Does IvyBet support GAMSTOP?
Yes, we fully support GAMSTOP, the UK's national self-exclusion register, which restricts access across all participating licensed operators, not just our own platform.
Who can I talk to if I'm worried about my gambling?
You can contact our support team via live chat or email at any time, or reach out directly to independent organisations such as GamCare or BeGambleAware for free, confidential advice.
Is there a minimum age to play at IvyBet Casino?
Yes, you must be at least 18 years old to register or play. We carry out identity and age verification checks on all new accounts.
Content updated: August 22, 2026